The MS-100 exam is the one of the two exams needed to get the Microsoft 365 Certified: Enterprise Administrator Expert certification. Candidates for this exam are Microsoft 365 Enterprise Administrators who take part in evaluating, planning, migrating, deploying, and managing Microsoft 365 services. They perform Microsoft 365 tenant management tasks for an enterprise, including its identities, security, compliance, and supporting technologies. Candidates have a working knowledge of Microsoft 365 workloads and should have been an administrator for at least one Microsoft 365 workload (Exchange, SharePoint, Skype for Business, Windows as a Service). Candidates also have a working knowledge of networking, server administration, and IT fundamentals such as DNS, Active Directory, and PowerShell.
In this MS-100 study guide, I will share both free and paid options, whether books, video training or simply links to articles and blog posts. I will not share any dumps as those are against the Microsoft Terms of Service, and by using dumps, we decrease the value of our certifications.
| Exam Ref MS-100 Microsoft 365 Identity and Services Exam Ref MS-100 Microsoft 365 Identity and Servicesoffers professional-level preparation that helps candidates maximize their exam performance and sharpen their skills on the job. It focuses on the specific areas of expertise modern IT professionals need to demonstrate mastery of Microsoft 365 service design, deployment, management, and security. Coverage includes:
Links:
|
NOTE: Pluralsight is a paid resource unlike Channel9 and Microsoft Virtual Academy which are free. The quality they provide is also superior because of all the quality checks they go through, and the instructors are one of the best in the industry. The Pluralsight courses have a link to where you can get a free trial and decide for yourself if paying a subscription or not is worth it, but the 10-day free trial should allow you to view all those courses for free.
 | Learning Path:MS-100: Managing Microsoft 365 Identity and Services (9 courses – 6 hours) The courses in this skill path provide you with a thorough guide towards managing Microsoft 365 identity and services. You’ll cover all of the topics you need to become an expert at enterprise Microsoft 365 administration. Coming into this path, you should have experience working with one of Microsoft’s M365 workloads, but by the end of this path, you’ll be fluent in just about everything regarding management of Microsoft 365 Identity and Services. In addition, the courses in this path cover the objectives from the MS-100: Managing Microsoft 365 Identity and Services exam and can help you prepare for certification
|
 | Microsoft 365 Enterprise Admin role-based exam prep: MS-100 Identity & Services This Certification Exam Prep session is designed for people experienced with Microsoft 365 who are interested in certification. Specifically, attendees will learn more about the recently announced Microsoft 365 Identity and Services MS-100 exam that is part of the new Microsoft 365 Enterprise Administrator certification. You will learn about how to approach studying for this new job role and being successful in your exam endeavors. Attendees of this session can expect to review the topics covered in the certification exams in a fast-paced format, as well as receive some valuable test taking techniques. Attendees will leave with an understanding of how Microsoft certification works, what are the key topics covered in the exams, and an exhaustive look at resources for getting ready for the exam. The session is led by a Microsoft Certified Trainer (MCT), experienced in delivering sessions on these topics. |
 | Exam MS-100: Managing Office 365 Identities and Requirements In this course, you will learn about Office 365 Management. We cover Office 365 from a basic to an advanced level, including key components. You will learn how to move your organization to Office 365; configure Office 365; manage Office 365 ProPlus deployments; and gain insights into Microsoft 365 Tenant and Service Management, including how to plan, manage, and customize your organization’s Microsoft 365 tenants and services. |
 | Microsoft 365 Identity And Services (Exam MS-100) In this course, students will get a thorough overview of how to configure Exchange Online and SharePoint Online, how to work with Office Pro Plus, and how to migrate to Office 365. Finally, students will also learn how to configure Microsoft 365 Tenant, learn how to manage user and security groups and licenses, and learn how to use authentication in 365. |
Those are practice exams and not dumps. I do not encourage dumps as they ruin the certification value for everyone.
| Microsoft 365 Identity and Services | Practice Test CyberVista’s Practice Exam Packages are designed to help you prepare for your next certification and perform on exam day. Study at your own pace, whenever you want, and wherever you are most comfortable. Practice with exam-like questions. |
| Course MS-100T00-A: Microsoft 365 Identity and Services (5 Days) This course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 tenant and service management, Office 365 management, and Microsoft 365 identity management. In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services. |
Design and Implement Microsoft 365 Services (25-30%)
Manage domains
- Add and configure additional domains
- Add a domain to Office 365 [Microsoft – Docs – Office 365]
- Configure a custom domain name [Microsoft – Docs]
- Configure user identities for new domain name
- Domains FAQ [Microsoft – Docs – Office 365]
- Change a user’s email address [Microsoft – Docs – Office 365]
- Configure workloads for new domain name
- DNS basics [Microsoft – Docs – Office 365]
- Set up your domain (host-specific instructions) [Microsoft Docs]s
- Design domain name configuration
- Can I add custom subdomains or multiple domains to Office 365? [Microsoft – Docs – Office 365]
- Set primary domain name
- How do I change the default domain in Office 365? [Microsoft – Docs – Office 365]
- Verify custom domain
- Add a domain to Office 365 [Microsoft – Docs – Office 365]
Plan a Microsoft 365 implementation
- Get your organization ready for Office 365 Enterprise [Microsoft – Docs – Office 365 Enterprise]
- Plan for Microsoft 365 on-premises Infrastructure
- Office 365 URLs and IP address ranges [Microsoft – Docs – Office 365 Enterprise]
- Deployment of Microsoft 365 Enterprise with existing infrastructure [Microsoft – Docs]
- Microsoft 365 Enterprise foundation infrastructure [Microsoft – Docs]
- Plan identity and authentication solution
- What are authentication methods? [Microsoft – Azure – Active Directory]
- Understanding Office 365 identity and Azure Active Directory [Microsoft – Docs – Office 365 Enterprise]
- Choose the right authentication method for your Azure Active Directory hybrid identity solution [Microsoft – Azure – Security]
Setup Microsoft 365 tenancy and subscription
- Configure subscription and tenant roles and workload settings
- Classic subscription administrator roles, Azure RBAC roles, and Azure AD administrator roles [Microsoft – Azure – Active Directory]
- About Office 365 admin roles [Microsoft – Docs – Office 365]
- Evaluate Microsoft 365 for organization
- Test Office 365 with Test Lab Guides (TLGs) [Microsoft – Docs – Office 365 Enterprise]
- Base Configuration dev/test environment [Microsoft – Docs – Office 365 Enterprise]
- Plan and create tenant
- Create Your Office 365 Tenant [Microsoft – Docs]
- Upgrade existing subscriptions to Microsoft 365
- Subscriptions, licenses, accounts, and tenants for Microsoft’s cloud offerings [Microsoft – Docs – Office 365 Enterprise]
- Switch to a different Office 365 for business plan [Microsoft – Docs – Office 365]
- Monitor license allocations
- Manage user accounts and licenses with Office 365 PowerShell [Microsoft – Docs – Office 365 Enterprise]
- Office 365 Reports in the Admin Center – Microsoft Office activations [Microsoft – Docs – Office 365]
Manage Microsoft 365 subscription and tenant health
- Use the Microsoft 365 admin center to manage your subscription [Microsoft – Docs – Dynamics 365]
- Manage service health alerts
- Service Health and Continuity [Microsoft – Docs – Office 365]
- How to check Office 365 service health [Microsoft – Docs – Office 365 Enterprise]
- View service health notifications by using the Azure portal [Microsoft – Azure – Azure Monitor]
- Create & manage service requests
- Create internal service health response plan
- Service Health and Continuity [Microsoft – Docs – Office 365]
- Configure health notifications for existing problem management systems using a webhook [Microsoft – Azure – Service Health]
- Monitor service health
- How to check Office 365 service health [Microsoft – Docs – Office 365 Enterprise]
- Monitor service health [Microsoft – support – office]
- Configure and review reports, including BI, OMS, and Microsoft 365 reporting
- Customize the reports in Microsoft 365 usage analytics [Microsoft – Docs – Office 365]
- Monitor usage metrics for Power BI dashboards and reports [Microsoft – Docs – Power BI]
- Activity Reports in the Office 365 admin center [Microsoft – Docs – Office 365]
- Office 365 Reporting Features [Microsoft – Docs – Office 365]
- View reports for Office 365 Advanced Threat Protection [Microsoft – Docs – Office 365]
- Schedule and review security and compliance reports
- View the reports for data loss prevention [Microsoft – Docs – Office 365]
- View the data governance reports [Microsoft – Docs – Office 365]
- View reports for Office 365 Advanced Threat Protection [Microsoft – Docs – Office 365]
- Create a schedule for a report in the Security & Compliance Center [Microsoft – Docs – Office 365]
- Manage schedules for multiple reports in the Security & Compliance Center [Microsoft – Docs – Office 365]
- View email security reports in the Security & Compliance Center [Microsoft – Docs – Office 365]
- Smart reports and insights in the Office 365 Security & Compliance Center [Microsoft – Docs – Office 365]
- Reports in the Office 365 Security & Compliance Center [Microsoft – Docs – Office 365]
- Auditing and Reporting in Office 365 [Microsoft – Docs – Office 365]
- Schedule and review usage metrics
- Microsoft 365 usage analytics [Microsoft – Docs – Office 365]
- Metric descriptions for Workplace Analytics [Microsoft – Docs – Workplace Analytics]
- Navigate andx utilize the reports in Microsoft 365 usage analytics [Microsoft – Docs – Office 365]
Plan migration of users and data
- Identify data to be migrated and method
- Migrate your organization data to Office 365 Enterprise [Microsoft – Docs – Office 365 Enterprise]
- Office 365 migration performance and best practices [Microsoft – Docs – Exchange]
- Identify users and mailboxes to be migrated and method
- Ways to migrate multiple email accounts to Office 365 [Microsoft – Docs – Exchange]
- Migrate email using the Exchange cutover method [Microsoft – Docs – Exchange]
- Plan migration of on-prem users and groups
- Plan for directory synchronization for Office 365 [Microsoft – Docs – Office 365 Enterprise]
- Import PST Files
- Overview of importing your organization PST files to Office 365 [Microsoft – Docs – Office 365]
Manage User Identity and Roles (35-40%)
Design identity strategy
- Evaluate requirements and solution for synchronization
- Office 365 identity models and Azure Active Directory [Microsoft – Docs – Office 365 Enterprise]
- Fixing problems with directory synchronization for Office 365 [Microsoft – Docs – Office 365 Enterprise]
- Plan for directory synchronization for Office 365 [Microsoft – Docs – Office 365 Enterprise]
- Determine directory synchronization requirements [Microsoft – Azure – Active Directory]
- Evaluate requirements and solution for identity management
- Understanding Office 365 identity and Azure Active Directory [Microsoft – Docs – Office 365 Enterprise]
- Evaluate requirements and solution for authentication
- Determine identity requirements for your hybrid identity solution [Microsoft – Azure – Active Directory]
Plan identity synchronization by using Azure AD Connect
- Design directory synchronization
- Topologies for Azure AD Connect [Microsoft – Azure – Active Directory]
- Implement directory synchronization with directory services, federation services, and Azure endpoints
- Manage and customize Active Directory Federation Services by using Azure AD Connect [Microsoft – Azure – Active Directory]
- Extend Active Directory Domain Services (AD DS) to Azure [Microsoft – Azure – Architecture]
- Azure AD Connect and federation [Microsoft – Azure – Active Directory]
Manage identity synchronization by using Azure AD Connect
- Getting started with Azure AD Connect using express settings [Microsoft – Azure – Active Directory]
- Monitor Azure AD Connect Health
- Azure Active Directory Connect Health operations [Microsoft – Azure – Active Directory]
- Monitor AD FS using Azure AD Connect Health [Microsoft – Azure – Active Directory]
- Azure AD Connect and Azure AD Connect Health installation roadmap [Microsoft – Azure – Active Directory]
- Manage Azure AD Connect synchronization
- Azure AD Connect sync: Understand and customize synchronization [Microsoft – Azure – Active Directory]
- Introduction to the Azure AD Connect Synchronization Service Manager UI [Microsoft – Azure – Active Directory]
- Changing the Azure AD Connect sync service account password [Microsoft – Azure – Active Directory]
- Azure AD Connect sync: Make a change to the default configuration [Microsoft – Azure – Active Directory]
- Troubleshoot object synchronization with Azure AD Connect sync [Microsoft – Azure – Active Directory]
- Configure object filters
- Azure AD Connect sync: Configure filtering [Microsoft – Azure – Active Directory]
- Configure password sync
- Implement password hash synchronization with Azure AD Connect sync [Microsoft – Azure – Active Directory]
- What is password hash synchronization with Azure AD? [Microsoft – Azure – Active Directory]
- How-to: Configure password writeback [Microsoft – Azure – Active Directory]
- Implement multi-forest AD Connect scenarios
- Topologies for Azure AD Connect [Microsoft – Azure – Active Directory]
Manage Azure AD identities
- Plan Azure AD identities
- What is hybrid identity? [Microsoft – Azure – Active Directory]
- Azure Active Directory deployment plans [Microsoft – Azure – Active Directory]
- What is Azure AD identity governance? [Microsoft – Azure – Active Directory]
- Implement and manage Azure AD self-service password reset
- How to successfully roll out self-service password reset [Microsoft – Azure – Active Directory]
- Quickstart: Self-service password reset [Microsoft – Azure – Active Directory]
- How it works: Azure AD self-service password reset [Microsoft – Azure – Active Directory]
- Tutorial: Azure AD password reset from the login screen [Microsoft – Azure – Active Directory]
- Licensing requirements for Azure AD self-service password reset [Microsoft – Azure – Active Directory]
- Manage access reviews
- What are Azure AD Access Reviews? [Microsoft – Azure – Active Directory]
- Manage user access with Azure AD Access Reviews [Microsoft – Azure – Active Directory]
- Manage guest access with Azure AD Access Reviews [Microsoft – Azure – Active Directory]
- Manage groups
- Understand and manage groups [Microsoft – Support office]
- Manage passwords
- Reset a user’s password using Azure Active Directory [Microsoft – Azure – Active Directory]
- Password policies and restrictions in Azure Active Directory [Microsoft – Azure – Active Directory]
- Manage product licenses
- Manage user accounts and licenses with Office 365 PowerShell [Microsoft – Docs – Office 365 Enterprise]
- Assign or remove licenses using the Azure Active Directory portal [Microsoft – Azure – Active Directory]
- What is group-based licensing in Azure Active Directory? [Microsoft – Azure – Active Directory]
- Assign licenses to users by group membership in Azure Active Directory [Microsoft – Azure – Active Directory]
- Scenarios, limitations, and known issues using groups to manage licensing in Azure Active Directory [Microsoft – Azure – Active Directory]
- Manage users
- Add or delete users using Azure Active Directory [Microsoft – Azure – Active Directory]
- Perform bulk user management
- Add users individually or in bulk to Office 365 – Admin Help [Microsoft – Docs – Office 365]
Manage user roles
- Plan user roles
- About Office 365 admin roles [Microsoft – Docs – Office 365]
- About admin roles [Microsoft – Docs =]
- Allocate roles in workloads
- Administrator roles for Microsoft 365 workloads [Microsoft – Azure – Active Directory]
- Assign administrator and non-administrator roles to users with Azure Active Directory [Microsoft – Azure – Active Directory]
- Configure administrative accounts
- Protect your Office 365 global administrator accounts [Microsoft – Docs – Office 365 Enterprise]
- Assign admin roles [Microsoft – Docs]
- Configure RBAC within Azure AD
- Manage access to Azure resources using RBAC and the Azure portal [Microsoft – Azure – Role-based access control]
- Classic subscription administrator roles, Azure RBAC roles, and Azure AD administrator roles [Microsoft – Docs]
- Delegate admin rights
- Delegate administration in Azure Active Directory [Microsoft – Azure – Active Directory]
- Manage admin roles
- View and assign administrator roles in Azure Active Directory [Microsoft – Azure – Active Directory]
- Manage role allocations by using Azure AD
- Assign administrator and non-administrator roles to users with Azure Active Directory [Microsoft – Azure – Active Directory]
- Plan security and compliance roles for Microsoft 365
- Administrator roles by admin task in Azure Active Directory [Microsoft – Azure – Active Directory]
- Give users access to the Office 365 Security & Compliance Center [Microsoft – Docs – Office 365]
- Get ready for the new Microsoft 365 security center and Microsoft 365 compliance center [Microsoft – Docs – Office 365]
- Assign eDiscovery permissions in the Office 365 Security & Compliance Center [Microsoft – Docs – Office 365]
Manage Access and Authentication (20-25%)
Manage authentication
- Design authentication method
- What are authentication methods? [Microsoft – Azure – Active Directory]
- Configure authentication
- How it works: Azure Multi-Factor Authentication [Microsoft – Azure – Active Directory]
- How it works: Azure AD self-service password reset [Microsoft – Azure – Active Directory]
- How it works: Azure Multi-Factor Authentication [Microsoft – Azure – Active Directory]
- Implement authentication method
- Azure AD Authentication Documentation [Microsoft – Azure – Active Directory]
- Manage authentication
- Azure AD Authentication Documentation
[Microsoft – Azure – Active Directory
- Monitor authentication
- Sign-in activity reports in the Azure Active Directory portal [Microsoft – Azure – Active Directory]
- What are Azure Active Directory reports? [Microsoft – Azure – Active Directory]
- What is Azure Active Directory monitoring? (preview) [Microsoft – Azure – Active Directory]
Implement Multi-Factor Authentication (MFA)
- Design an MFA solution
- Determine multi-factor authentication requirements for your hybrid identity solution [Microsoft – Azure – Active Directory]
- How it works: Azure Multi-Factor Authentication [Microsoft – Azure – Active Directory]
- Configure MFA for apps or users
- Planning a cloud-based Azure Multi-Factor Authentication deployment
- How modern authentication works for Office 2013 and Office 2016 client apps [Microsoft – Docs – Office 365 Enterprise]
- Office 365 Client App Support – Modern Authentication [Microsoft – Docs – Office 365 Enterprise]
- Multi-Factor Authentication (MFA) Setup and End-User Experience with Office 365 and PowerShell [Microsoft – Blogs Technet
- Administer MFA users
- Manage user settings with Azure Multi-Factor Authentication in the cloud [Microsoft – Azure – Active Directory]
- Report MFA utilization
Sign-in activity reports in the Azure Active Directory portal [Microsoft – Azure – Active Directory]
Configure application access
- Configure application registration in Azure AD
- Quickstart: Register an app with the Azure Active Directory v1.0 endpoint [Microsoft – Azure – Active Directory]
- Quickstart: Register an app with the Azure Active Directory v2.0 endpoint [Microsoft – Azure – Active Directory]
- Develop line-of-business apps for Azure Active Directory [Microsoft – Azure – Active Directory]
- Quickstart: Register an application with the Microsoft identity platform (Preview) [Microsoft – Azure – Active Directory]
- Configure Azure AD application proxy
- Remote access to on-premises applications through Azure Active Directory’s Application Proxy [Microsoft – Azure – Active Directory]
- Understand Azure AD Application Proxy connectors [Microsoft – Azure – Active Directory]
- Tutorial: Add an on-premises application for remote access through Application Proxy in Azure Active Directory [Microsoft – Azure – Active Directory]
- Publish enterprise apps in Azure AD
- Quickstart: Add an application to your Azure Active Directory tenant [Microsoft – Azure – Active Directory]
Implement access for external users of Microsoft 365 workloads
- Create B2B accounts
- Add Azure Active Directory B2B collaboration users in the Azure portal [Microsoft – Azure – Active Directory]
- Setup Azure Active Directory B2B collaboration for simplified resource sharing with external users[Microsoft – Azure – Blog]
- Azure Active Directory B2B collaboration licensing guidance [Microsoft – Azure – Active Directory]
- Tutorial: Enforce multi-factor authentication for B2B guest users [Microsoft – Azure – Active Directory]
- How users in your organization can invite guest users to an app [Microsoft – Azure – Active Directory]
- Use SharePoint Online as a business-to-business (B2B) extranet solution [Microsoft – Docs – SharePoint]
- What is guest user access in Azure Active Directory B2B? [Microsoft – Azure – Active Directory]
- Azure Active Directory B2B collaboration FAQs [Microsoft – Azure – Active Directory]
- Office 365 external sharing and Azure Active Directory B2B collaboration [Microsoft – Azure – Active Directory]
- Compare B2B collaboration and B2C in Azure Active Directory [Microsoft – Azure – Active Directory]
- Azure Active Directory B2B collaboration invitation redemption [Microsoft – Azure – Active Directory]
- Azure Active Directory B2B collaboration for hybrid organizations [Microsoft – Azure – Active Directory]
- The elements of the B2B collaboration invitation email – Azure Active Directory [Microsoft – Azure – Active Directory]
- Properties of an Azure Active Directory B2B collaboration user [Microsoft – Azure – Active Directory]
- Create guest accounts
- Quickstart: Add guest users to your directory in the Azure portal [Microsoft – Azure – Active Directory]
- Quickstart: Add a guest user with PowerShell [Microsoft – Azure – Active Directory]
- Add external users to your organization [Microsoft – Azure – DevOps]
- Invite guest users and assign Azure resource access in PIM [Microsoft – Azure – Active Directory]
- Design solutions for external access
- Properties of an Azure Active Directory B2B collaboration user [Microsoft – Azure – Active Directory]
- Teams Guest Access checklist [Microsoft – Docs – Microsoft teams]
- Create a design [Microsoft – Docs – Enterprise Mobility + Security]
- Set external sharing on site collections in Office 365 [Microsoft – Docs – SharePoint]
- Federated Identity pattern [Microsoft – Azure – Architecture]
- SharePoint development and design tools and practices [Microsoft – Docs – SharePoint]
- SharePoint site design and site script overview [Microsoft – Docs – SharePoint]
Plan Office 365 Workloads and Applications (10-15%)
Plan for Office 365 workload deployment
- Deployment advisors for Office 365 services [Microsoft – Docs – Office 365 Enterprise]
- Identify hybrid requirements
- Exchange Server hybrid deployments [Microsoft – Docs – Exchange]
- Hybrid for SharePoint Server [Microsoft – Docs – SharePoint]
- Plan connectivity and data flow for each workload
- Hybrid deployment prerequisites [Microsoft – Docs – Exchange]
- Plan hybrid connectivity between Skype for Business Server and Office 365 [Microsoft – Docs – Skype for Business]
- Plan SharePoint Server hybrid [Microsoft – Docs – SharePoint]
- Plan for Microsoft 365 workload connectivity
- Network connectivity to Office 365 [Microsoft – Docs – Office 365 Enterprise]
- Network planning and performance tuning for Office 365 [Microsoft – Docs – Office 365 Enterprise]
- Plan migration strategy for workloads
- Get cloud migration best practices [Microsoft – Docs – Azure]
- Start your cloud migration process [Microsoft – Docs – Azure]
Plan Office 365 applications deployment
- Manage Office 365 software downloads
- Deploy Office 365 ProPlus from the cloud [Microsoft – Docs – Deploy Office]
- Deploy Office 365 ProPlus from a local source [Microsoft – Docs – Deploy Office]
- Manage software download settings in Office 365 [Microsoft – Docs – Deploy Office]
- Download and install or reinstall Office 365 or Office 2019 on a PC or Mac [Microsoft – Support office]
- Plan for Office 365 apps
- Deploy and manage mobile apps [Microsoft – Support office]
- Plan for Office 365 Pro plus apps updates
- Overview of update channels for Office 365 ProPlus [Microsoft – Docs – Deploy Office]
- Plan your enterprise deployment of Office 365 ProPlus [Microsoft – Docs – Deploy Office]
- Release information for updates to Office 365 ProPlus [Microsoft – Docs – Office updates]
- Plan for Office 365 Pro plus connectivity
- Assess your environment and requirements for deploying Office 365 ProPlus [Microsoft – Docs – Office updates]
- Plan for Office online
- Office Online Service Description [Microsoft – Docs – Office 365]
- Plan Office 365 Pro plus deployment
- Deployment guide for Office 365 ProPlus [Microsoft – Docs – Deploy Office]
I think the best thing that you can do after reading this, or even meanwhile, is to open a free Microsoft 365 (or a few), and play with those features, follow the tutorials and you shouldn’t have any problems with the exam!
Did I miss any cool links in this guide? Let me know in the comments!
