[SOLVED] Logitech G733 mic not working - Driver Easy (2024)

Logitech G733 lightspeed wireless gaming headset is a go-to option for lots of gamers. However, many players are reporting that their Logitech G733 mic is not working properly.

If you cannot be heard on the microphone, you’re not alone. Although it’s quite frustrating, you should be able to fix this issue on your own easily using one of the fixes we’ve listed below.

Try these fixes

You may not have to try them all. Just work your way down the list until you find the one that works for you.

1. Troubleshoot the hardware issues
2. Allow access to your Logitech G733 microphone
3. Check Windows sound settings
4. Update your audio drivers

Fix 1: Troubleshoot the hardware issues

Just do some basic troubleshooting steps before trying anything more complicated:

1. Check if the mic is muted. If it is, then you just need to unmute the mic.
2. Ensure the detachable microphone is firmly plugged in.
3. If the microphone is not muted and is connected properly, then try the microphone on another device to see if the mic works.

If the mic of your Logitech G733 works on other devices, it suggests that the hardware is fine. If it’s the case, read on and try the next fix, below.

Fix 2: Allow access to your Logitech G733 microphone

First, ensure that you allow Windows and your application to access your headset microphone. To check this, follow the steps below:

Note that the screenshots below come from Windows 10. If you’re using Windows 11, your screen might look slightly different. However, the steps you perform remain consistent.

1. On your keyboard, press the Windows logo + R keys simultaneously to open the Run box.
2. Type or paste ms-settings:privacy-microphone, then hit Enter.
   
3. Ensure microphpne access for this device is on. If it is off, then check the Change button below to turn it on. You should also turn on the toggle under Allow apps to access your microphone.
   
4. Scroll down to check if the Allow desktop apps access to your microphone part is set toOn.
   

Then check if your Logitech G733 mic works on your computer. If not, don’t worry. Just try the next fix, below.

Fix 3: Check Windows sound settings

Your Logitech G733 mic may not be working on your computer if it’s disabled or not set as the default recording device. If this is the case, re-enable it and set it as the default device:

1. On your keyboard, press the Windows logo key and R at the same time to open the Run dialog. Type control mmsys.cpl soundsand press Enter to open Windows audio settings.
   
2. Navigate to theRecordingtab, then right-click on any empty place inside the device list and checkShow Disabled Devices.
   
3. Right-click the Headset Microphone and clickEnable.
   
4. Then right-click it again and selectSet as Default Device.
   
5. Right-clickHeadset Microphoneand clickProperties.
   
6. Click theLevelstab, then drag the volume slider towards themaximum value.
   
7. Click OK to save the changes.

Now that the microphone of your headset is enabled and set as the default device, and you’ve turned up your microphone volume, try it and see if it works. If it does, then you’ve solved the problem. If not, try the next fix, below.

Fix 4: Update your audio drivers

The outdated or corrupted audio driver would also cause the headset mic not to work. Many users find that re-installing/updating audio drivers makes their headset mic work again.

You can update your driver manually or automatically. The manual process is time-consuming, technical, and error-prone, so we won’t cover it here. Nor do we recommend it unless you have excellent computer knowledge.

Updating your driver automatically, on the other hand, is very easy. Simply install and runDriver Easy, and it will automatically find all the devices on your PC that need new drivers, and install them for you. Here’s how to use it.

1. Downloadand installDriver Easy.
2. RunDriver Easyand click theScan Nowbutton.Driver Easywill scan your computer and detect any problem drivers.
   
3. Click theUpdatebutton next to your sound device or your headset to download the latest and correct driver for it.

   You can also click theUpdate Allbutton at the bottom right to automatically update all outdated or missing drivers on your computer. (This requires thePro version— if you don’t already have it, you’ll be prompted to upgrade when you clickUpdate All.)
   

   See Also

   [SOLVED] Logitech G735 Not Working

4. Reboot your PC for the changes to take effect.

The Pro version of Driver Easycomes withfull technical support. If you need assistance, please contactDriver Easy’s support teamatsupport@drivereasy.com.

Hopefully, one of the fixes above helped you resolve the Logitech G733 mic not working issue. If you’ve tried all these fixes, and the mic on your Logitech G733 headset still isn’t working, it’s probably a hardware issue. ContactLogitech’s customer servicefor further assistance.

• Logitech
• microphone
• sound
• Windows