Add / Delete Users + User Roles - GotSport Club Website Support (2024)

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Jacksonville, Florida

Do you want to add new users to your club website? GotSport club websites come withbuilt-in user management system. This lets you add users with different roles and permission levels.

Here’s what we’re going to cover in this article. Simply click on the quick links to jump straight to the section you need.

  • Manually Adding a New User
  • Understanding User Roles
  • Delete User
  • [Pro Tip] What to do if the New User does not receive an email to log in

Manually Adding a New User

There are two ways to add a “New User” to your club website:

  1. From the ‘Users‘ menu in the left sidebar, select the ‘Add New‘ option to bring up the Add New User form
  2. Select the ‘Users’ menu left sidebar. On the Users screen you will see the ‘Add New‘ button at the top, next to the Users title. Click on that button to bring up the Add New User Form

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  1. Username: The user can use this or their email address to login.
    Tip: The username can’t be changed later, but all the other details can.
  2. Email: Double-check that you are using the correct email address. Users will need this in order to reset their passwords and receive email notifications.
  3. First Name: This is optional & can be changed later
  4. Last Name: This is optional & can be changed later
  5. Website Url: This is optional & can be left blank
  6. Password: This is the password they will use when they first log on. They will have the option to change it in the future. The site recommends using a strong password. If you do not use a strong one then you will need to check the box to confirm use of a weak password.
  7. Send User Notification: If you check this, the user will receive an email letting them know how to log in. This will also have a link, so they can set a different password if they want.
  8. Role: You choose the Role you want your user to have on your club website (breakdown of roles are below)
  9. Other Roles: You can leave this blank. In some cases you may want a user to have two roles and you would select a second role for the user.
  10. Add New User Button: Once you fill out all the information for the new user. You will click on the this button

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After you fill out the form, the new user receive their username and instructions with links how to login and set their own password. Please make sure the new user checks their junk mail.

Understanding User Roles

A user role is made up of certain capabilities, or permissions, that spell out the actions they can take on your website.

  1. Site Admin
  2. Editor
  3. Author
  4. Contributor
  5. Subscriber

Site Admin:
The Site Admin role is the most powerful user role. Users with the admin role can add new posts, edit posts by any users and delete those posts. This role is basically reserved for site owners and give you the full control of your club website.

Editor:
The Editor role have full control on the content sections in your website. They can add, edit publish anddelete and posts on the site, including the ones written by others. An editor can moderate, edit and delete comments as well. Editors do not have access to change your site settings or add new users.

Author:
The Author role is a fairly low-risk user role. They can write, edit and publish their own posts. They can also delete their own posts , even if they are already published. Authors can view comments, but they cannot moderate, approve or delete any comments. They do not have access to site settings.

Contributor:
Contributor role can add new posts and edit their own posts, but they cannot publish any post. This biggest disadvantage of the contributor role is they cannot upload files, so they can’t add images to their posts. They do not have access to website settings.

Subscriber:
Subscriber role can login to your site, update their user profiles and change their password. They cannot write posts, view comment, or do anything else inside your website.

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Delete a User

  1. From the ‘Users‘ menu on the left-hand side of the Dashboard, select the ‘All Users‘ option to bring up the Users screen.
  2. Locate and Hover over the user you want to delete and click on ‘Delete’to bring up the confirmation screen
  3. When you go the next screen, you might be given the choice of what to do with all the content currently assigned to that User. The available choices are:
  • Delete all content – This will delete all the content which this user created
  • Attribute allcontent to – This will assign all the content currently linked to this User, to another User of your choosing. Simply select the User from the drop-down list

After making your selection, click the ‘Confirm Deletion button to remove the User.

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PRO TIP

What to do if the new user did not get an email to login into the site

Sometimes the email for a new user gets lost or goes into their junk. Or maybe the email is not sending. If the new user cannot find the email to reset their password, you can send the information yourself.

  1. Send the new user your club website URL with “/gotsport-login” at the end. For Example:www.yourdomain.com/gotsport-login
  2. The web browser will open to your club’s login page. All the new user has to do is insert theirUsernameor Email Address and Passwordthat you created for them and click the Log In button.

Email not sending

Not receiving email

new user is not getting email

where is the email

Add / Delete Users + User Roles - GotSport Club Website Support (2024)

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